The short answer
ArcticPoint HVAC Repair diagnoses and repairs furnaces, heat pumps, and heating controls for Gilroy homes, with 24/7 emergency service available. Repairing a working system does not trigger the Bay Area Air District's newer furnace rules, so you can fix what you have and plan any replacement on your own timeline.
When your furnace or heat pump stops keeping up, you want a clear answer about what's wrong and what it will take to fix it. ArcticPoint HVAC Repair handles heating repair for homes in Gilroy, about 19 miles southeast of our San Jose base. We diagnose gas furnaces, heat pumps, and the ductwork and controls that connect them, then explain your options in plain terms before any work starts. If your heat goes out overnight or during a cold snap, we offer 24/7 emergency service. Our goal is to get your home comfortable again and to help you make a sensible decision about your equipment.
How Gilroy Homes Use Their Heat
The Santa Clara Valley has a Mediterranean climate, with dry summers and mild, damp winters. Gilroy, in the southern part of the valley, is better known for its hot summers than its winters, so many heating systems here sit idle for months and then get pushed into service on chilly mornings and evenings.
That pattern causes its own problems. Dust settles on burners and sensors during the off season, filters get forgotten, and small issues stay hidden until the first cool night. Damp winter air can also make a home feel colder than the thermostat suggests, which shows up quickly when a system isn't heating evenly. Because many Gilroy homes also lean hard on air conditioning in summer, a heat pump can carry a heavy load year-round. That makes timely repair important.
Heating Problems We Fix
Most service calls start with a symptom rather than a known cause. We trace the symptom back to the part or setting responsible so you're not paying to swap components on a guess. Common issues we handle include:
- Furnace that won't ignite, lights and then shuts off, or cycles on and off too often
- Heat pump that blows cool air in heating mode, ices up, or runs constantly
- Weak airflow, or some rooms staying cold while others are warm
- Thermostat that doesn't respond or doesn't match the actual room temperature
- Burning, musty, or unusual smells when the heat first comes on
- Rattling, banging, squealing, or humming from the furnace or outdoor unit
- Tripped breakers or blown fuses tied to the heating system
- Clogged filters, blocked returns, and disconnected or leaky ductwork
What to Expect From a Repair Visit
We start by asking what you've noticed: when the problem began, whether it's constant or occasional, and any sounds or smells. Then we inspect the equipment, checking ignition and flame sensing on gas furnaces, refrigerant-side performance and defrost operation on heat pumps, and airflow, wiring, and controls on both.
Once we've found the cause, we explain it and walk you through your options before doing any work. If a safety concern turns up, such as a problem with venting or combustion on a gas furnace, we'll tell you directly and explain why it matters. Before we leave, we run the system through a full heating cycle to confirm it's working.
Repair or Replace? Know the Local Rules
Gilroy homeowners sometimes worry that the Bay Area Air District's appliance rules will force them to give up a gas furnace. They won't. The rules don't require you to replace working equipment. They apply only when an existing furnace fails or is replaced, so repairing your current system is still a normal, reasonable choice.
Plan ahead, though. Under the Air District's furnace rule, natural gas furnaces manufactured from 2029 onward must meet a zero-NOx emission standard. In practice, that points homeowners toward heat pumps when they replace a furnace after that date. If your furnace is aging and needs frequent repairs, it's worth thinking about whether a heat pump makes sense before an emergency forces the decision.
If you're weighing a heat pump, note that the federal Energy Efficient Home Improvement Credit no longer applies to new installations placed in service after December 31, 2025. Bay Area homeowners can still check BayREN and their local clean energy provider for current heat pump and electrification incentives. Those programs change by funding cycle, so we confirm the current offer before discussing it with you.
More services in Gilroy
- AC Repair in Gilroy
- Heat Pump Installation in Gilroy
- AC Installation in Gilroy
- Furnace Repair in Gilroy
